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Maximize Customer Engagement with These Seven Website Tweaks

Sep 7, 2023

Have a website but struggling to upgrade your web presence to compete with your competitors? Don’t worry, while that’s not a good position to be in — it’s also very common for business owners and marketers.

While in person, it’s important to dress to impress, online, your website is your first impression. That’s why it’s critical that you make sure that your website puts the best possible foot forward for your customers.

Don’t know where to start? Here are seven simple website tweaks you can make to improve your customers’ online experiences and drive more traffic to your site.

Make Your Website Easy to Navigate

A confusing or difficult-to-navigate website can be a major turn-off for visitors. To improve engagement, make sure your website has a clear and logical structure, with links and buttons that are easy to find and use.

For example, you could include a menu at the top of your site that organizes your pages by category, or add a search bar so visitors can easily find what they’re looking for. Ensure that you’ve thoughtfully included internal links throughout your content and that your content always points to your highest value content.

Always Have Fresh, High-Quality Content

Keeping your website up to date with fresh, relevant content is a great way to improve engagement and keep visitors coming back for more. Make sure the content on your website is accurate, well-written, and adds value for your customers.

Need examples? If you’re running an e-commerce business selling fitness goods, you could include blog posts about product roundups, that might look like creating a list of products that are perfect for specific fitness activities. If you’re focused on optimizing for Local SEO, your priorities might look a bit different.

Don’t want to worry about creating new content? Consider subscribing to Content Geniuses to keep your website up-to-date with on-brand content on autopilot.

Integrate Social Media To Add Social Proof

Social media is a powerful tool for businesses, and integrating it into your website can help improve engagement and drive traffic. Consider adding social media buttons or feeds to your website, or using social media to promote your website and attract new visitors. For example, you could create a Facebook page for your business and add a “Like” button to your website, or include a Twitter feed that shows your latest tweets.

Make It Mobile Responsive

With more and more people accessing the internet on their smartphones, it’s crucial to make sure your website is mobile-friendly. This means it should be easy to navigate and read on smaller screens.

The best way to do this is by building your website in a mobile-first way with responsive web design. You can use a website design tool or hire a professional to help you create a responsive design that looks great on all devices.

Make Sure Pages Load Quickly

Nobody likes waiting around for a website to load. If your website is slow, you could be losing visitors before they even see what you have to offer.

To improve speed, consider optimizing images by compressing them or using a tool like, minifying code using a tool like, and using a content delivery network (CDN) like Cloudflare to serve static files. These techniques can help reduce load times and keep visitors on your site longer.

Highlight Positive Reviews

Customer reviews and testimonials are a powerful way to build trust and credibility with potential customers. Consider adding a section to your website where visitors can leave reviews or read testimonials from satisfied customers.

You can also use review platforms like Yelp or Trustpilot to showcase your business’s ratings and reviews. This can help give your business a boost and encourage more visitors to make a purchase.

Make Yourself Easy To Reach

If visitors have questions or want to get in touch with your business, they should be able to do so easily. Make sure your website includes a clear and prominent way for visitors to contact you, whether it’s a phone number, email address, or contact form.

You can also consider adding live chat functionality or a chatbot to your website to provide immediate assistance to visitors. This can help improve customer service and build trust with potential customers.

Bottom Line

So there you have it — simple website tweaks that can help you improve engagement, bring more traffic, and give your customers the best possible experience. While nothing can replace the value of a professional web developer, these tweaks are a great start for anyone who wants to get more clients online. By implementing these, you can give your customers an impressive online experience and keep them coming back for more.

Remember, first impressions are everything, and your website is often the first point of contact for potential customers. Make it count!